Frequently Asked Questions

Here you'll find answers to common questions about installation, features, and troubleshooting.

General

Q: Is My Desktop App free?

A: Yes, My Desktop App is free for personal use. For commercial licensing, please see our pricing page.

Q: What operating systems are supported?

A: We currently support Windows 10/11, macOS (Intel and Apple Silicon), and Ubuntu 20.04+.

Troubleshooting

Q: The app won't start. What should I do?

A: First, try restarting your computer. If that doesn't work, try reinstalling the application. If the problem persists, please check the log files located at ... and contact support.